The Impact Learning Center offers training and consultation in areas that promote best practices, with the goal of improving outcomes for youth and families receiving services.
Statewide Training
Michigan Leadership Institutes: Improving Human Services
Online registration begins November 30 for the next four-day Institute:
March 12-13, 2012 and April 30-May 1, 2012
Lansing Center, 333 E. Michigan Avenue, Lansing, MI 48933
Fee: $600 Space is limited to the first 50 registrants.
Leadership and Change Management in Systems Change: An Institute for Leaders in Agencies Providing Services and Supports to Youth and Families
Addressing challenges in times of turbulent economic downturns, changing demographics, and shifts in how services are provided calls for leadership that continues to embrace the ethics, values and principles of inter-agency collaboration, youth, family, and community partnerships, and cultural and linguistic competence. In these challenging times, we need leaders who show competency in fostering system change. The role of the leader in times of change requires each of us to develop the knowledge, skills and tools to be able to differentiate between technical and adaptive challenges and employ strategies to shift values, attitudes, beliefs, and behaviors among individuals and systems to support the changes we seek. We as leaders need to stimulate change, manage change, and celebrate change in this complex environment. This Institute will cover eight steps in the change process articulated by Cohen and Kotter in the Heart of Change. Each step requires shifts in our own leadership practices. As we incorporate these shifts, we will more effectively influence both individual and systemic behavior change and implement a vision for children and families that up to now has only been a dream.
Institute participates will be able to:
1. Indentify the difference between leadership, authority and management.
2. Identify adaptive work (that requires shifts in values, attitudes, beliefs and behaviors).
3. Develop skills to support their new roles as change agents.
4. Enumerate and distinguish the eight steps of the change management process from developing a sense of urgency to communicating for buy-in to keeping the change going.
5. Develop skills to identify and move beyond resistance with strategies to shift behaviors.
Please note there are NO REFUNDS, however substitutions are permitted.
Register Here
Manager’s Luncheon
The Manager’s Luncheon is designed to bring mid-managers of partner agencies together to develop the cross agency relationships that can improve outcomes for youth and families. The topics discussed are flexible, yet typically focus on collaborative work, confidentiality, shared risk, strength based work, change management and problem solving. As topics are discussed, managers are encouraged to coach staff in each of these areas. Managers rotate the facilitation of the luncheons.
The Manager’s Luncheon is offered monthly for all managers of partner agencies. The luncheons are the 4th Monday of the month from 11:45-1:00. See the calendar for locations.
If you need additional information, please contact: Gwenda Summers at 517-346-8043 or
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Front-Line Staff Luncheon
The Front-Line Staff Luncheon is designed to bring front-line staff of partner agencies together to develop the cross agency relationships that can improve outcomes for youth and families. Typically, the format is informal, allowing for networking and collegial conversation. Partner agencies rotate hosting the luncheon.
The Front-Line Staff Luncheon is offered monthly for all front-line staff of partner agencies. The luncheons are the 4th Wednesday of the month from 11:45-1:00. See the calendar for locations.
If you need additional information, please contact: Gwenda Summers at 517-346-8043 or
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
